Refund and Dispute Policy

At Schmurphy Services, our aim is to provide you with exceptional service and products tailored to your needs. However, we understand that situations may arise where a refund or dispute resolution is necessary. Below, we outline our policies regarding refunds and dispute resolution:

Refund Policy

1. Service-based Refunds: For services provided by Schmurphy Services, refunds are subject to evaluation based on the nature of the service and the stage of completion.
2. Refund Request Process: To request a refund, please contact our customer support team within 30 days of your purchase. We may require additional information or documentation to process your request.
3. Refund Processing: Once your refund request is approved, refunds will be processed within 14 days via the original payment method.

Dispute Resolution

1. Informal Resolution: In the event of a dispute or disagreement, we encourage you to contact our customer support team first to attempt an informal resolution.
2. Formal Resolution: If an informal resolution is not possible, disputes may be escalated to formal resolution procedures. This may involve mediation, arbitration, or legal action, depending on the nature of the dispute and applicable laws.

Contact Us

If you have any questions or concerns regarding our refund and dispute policy, please don’t hesitate to contact us using the “Contact Us” form on our homepage. Our dedicated team is here to assist you and ensure your satisfaction.

Updates to Refund and Dispute Policy

We reserve the right to update this Refund and Dispute Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.